# Glosario ViciDial

El siguiente glosario esta creado para poder entender los términos técnicos de ViciDial

<table border="1" id="bkmrk-vicidial-interpretac" style="border-collapse: collapse; width: 91.9732%; height: 508px;"><tbody><tr style="height: 15px;"><td style="width: 18.6419%; height: 15px;">ViciDial</td><td style="width: 25.3614%; height: 15px;">Interpretación 1</td><td style="width: 18.2684%; height: 15px;">Interpretación 2</td><td style="width: 45.5202%; height: 15px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;"> </td><td style="width: 25.3614%; height: 29px;">Clientes</td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Lead</td><td style="width: 25.3614%; height: 29px;">Código de cliente</td><td style="width: 18.2684%; height: 29px;">Código de llamada

</td><td style="width: 45.5202%; height: 29px;">Se genera por numero de telefono o por llamada de telefono</td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Vendor</td><td style="width: 25.3614%; height: 29px;">El código de llamada</td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;"> </td><td style="width: 25.3614%; height: 29px;">Entrantes</td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">DID</td><td style="width: 25.3614%; height: 29px;">Numero entrante</td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">List</td><td style="width: 25.3614%; height: 29px;">Lista</td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;">Contenedor de informacion de llamadas en general </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Ingroup</td><td style="width: 25.3614%; height: 29px;">Cola </td><td style="width: 18.2684%; height: 29px;">Grupo entrante</td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Status</td><td style="width: 25.3614%; height: 29px;">Disposición de llamada </td><td style="width: 18.2684%; height: 29px;">Tipificacion </td><td style="width: 45.5202%; height: 29px;">No indica el cierre de llamada </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Agent</td><td style="width: 25.3614%; height: 29px;">Agente </td><td style="width: 18.2684%; height: 29px;">Operador </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Rank</td><td style="width: 25.3614%; height: 29px;">Rango</td><td style="width: 18.2684%; height: 29px;">peso </td><td style="width: 45.5202%; height: 29px;">En las colas se puede definir un peso de </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Script</td><td style="width: 25.3614%; height: 29px;"> </td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;"> </td><td style="width: 25.3614%; height: 29px;">Saliente</td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Campains</td><td style="width: 25.3614%; height: 29px;"> </td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Callback</td><td style="width: 25.3614%; height: 29px;"> </td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Dead</td><td style="width: 25.3614%; height: 29px;"> </td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">Dispo</td><td style="width: 25.3614%; height: 29px;"> </td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr><tr style="height: 29px;"><td style="width: 18.6419%; height: 29px;">CID</td><td style="width: 25.3614%; height: 29px;"> </td><td style="width: 18.2684%; height: 29px;"> </td><td style="width: 45.5202%; height: 29px;"> </td></tr></tbody></table>