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Privacy Policy

This Privacy Policy sets forthoutlines the termsmanner underin which Vox Datacomm Sociedad Anónima, trading as Vox Datacomm,Datacomm (hereinafter referred to as "Vox Datacomm,"Datacomm"), usescollects, uses, and protects the information provided by its users when utilizingusing theour platforms, including voxdata.chat platforms.chat.

1. Data Collection of Personal Data

In the course of providing its services, Vox Datacomm collects the following personal data fromwhen users:users interact with our platforms:

  • Full name (first names,and last names,name)
    • and the name of the company
  • Company or business theyname
    • represent.

  • Email

    Dataaddress Use(if provided)

  • Information gathered via Facebook Login, such as public profile information, email address, and Sharingfriend list, subject to the user's Facebook privacy settings.

2. Use of Collected Data

The personal data collected will be used for the following purposes:

  • To provide and maintain our services
  • To respond to inquiries and customer service requests
  • To improve our platforms and customize user experiences
  • For compliance with legal obligations and protection against fraudulent activities

Vox Datacomm commits not to share the collectedusing personal data only for the purposes stated and will not share this information with third parties without explicit user consent, except where required by law.

3. Third-Party Sharing and Services

We do not sell or distribute your personal data to third parties. However, we may share information with third-party service providers for the user’sfollowing purposes:

  • Data analytics and usage monitoring (e.g., Google Analytics)
  • Social media interactions (e.g., Facebook integration)
  • Payment processing services (if applicable)

All third-party service providers are required to maintain the confidentiality of your data and process it under conditions that are no less stringent than those in this policy.

4. Cookies and Similar Technologies

Our platforms may use cookies, pixel tags, and similar technologies to enhance the user experience and gather usage data. Users can manage cookie preferences via browser settings. We also collect information such as device type, IP address, and user behavior on the site through cookies.

5. User Rights for European Economic Area (EEA)

In compliance with the General Data Protection Regulation (GDPR), users located within the EEA have the following rights regarding their personal data:

  • Right to access, rectify, or delete their data
  • Right to restrict processing or object to data processing
  • Right to data portability
  • Right to withdraw consent at any time without affecting the legality of the prior expressprocessing
    • consent.

These rights may be exercised by contacting us at info@voxdatacomm.com. Users outside the EEA will not have these rights applied under GDPR but may still request data deletion or correction as applicable.

6. Data processingRetention

Vox Datacomm will retain personal data for as long as it is necessary to fulfill the purposes outlined in this policy, or as required by law. If a user requests deletion of their data, it will be conductedremoved from our systems within 30 business days, as outlined in accordancesection with8 below.

7. Children’s Privacy

Vox Datacomm does not knowingly collect personal data from individuals under the purposesage previouslyof informed13. If we become aware that such data has been collected without parental consent, we will take immediate steps to thedelete user,that and under no circumstances will the data be used for purposes other than those indicated without appropriate notification.information.

8. Data Deletion Requests

Users may request the complete deletion of their personal data from our databases atby anysubmitting time. To do so, they must send an emaila request to info@voxdatacomm.com, withusing the subject line "Data Deletion." Upon receiptreceiving of such athe request, we will proceed withprocess the deletion of the data within a maximum of 30 business days and notify the user whenonce the processit has been completed.

9. ComplianceSecurity with the General Data Protection Regulation (GDPR)Measures

For users located within the European Economic Area (EEA), Vox Datacomm complies withtakes the provisionsprotection establishedof inpersonal thedata Generalseriously Dataand Protectionimplements Regulationappropriate (GDPR).security Usersmeasures, haveincluding theencryption, rightfirewalls, and secure data storage practices, to prevent unauthorized access, rectify,loss, delete,or and restrict the processingmisuse of their personal data, as well as request data portability or withdraw their consent at any time, without affecting the legality of data processing based on consent prior to its withdrawal. For users outside the EEA, the provisions of the GDPR do not apply.data.

10. Changes to thethis Privacy Policy

Vox Datacomm reserves the right to modify or update this Privacy Policy at any time. Any significant changes will be communicated to users through appropriate channels, such as email notifications or on our platforms. Users are responsible for reviewing the privacy policy at any time, notifying users of any changes through the established channels. It is the user's responsibilityperiodically to stay informed of any changesupdates.

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11. periodicallyContact reviewingInformation

For any inquiries, complaints, or requests regarding this policy.Privacy Policy, users may contact Vox Datacomm at:

Email: info@voxdatacomm.com
Address: 19 Avenida 2-78 zona 11 Edificio Distrito Miraflores Nivel 11 Oficina 1119
Phone: +502 2278-8181

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